Create Promotions and Messages

Komet Sales enables companies to create General and Promotional messages for E-commerce customers to view once they login to their accounts. This option is only available for the E-Commerce list experience. For more information, read Customer Account Advanced Setup.

Roles enabled to perform this action: Admin and Setup.

    


Create a New Promotional Message

To create a new message or promotion for your E-Commerce, do the following instructions:

  1. Go to Setup and select Settings.

  2. Click on Promotions and Messages in the E-Commerce group.

  3. Click on the New Message tab.

  4. Add the title and message you want to publish. You can also add images in the editor.

  5. Select the date of publishing in the Publish On field. Time is EST.

  6. Set the expiring date on the Expires On field. Time is EST.

  7. Select the Message Type.

    1. Pop-up. The message is displayed in the bottom right corner of the screen and once the user clicks on it, the message is displayed as a Window.

    2. Window. The message is displayed as a window that fills the screen. If there is more than one Window message during the same period, only the first one will be displayed as a window and the others as Pop-ups.

  8. Click on Save.

For Multi-Location Companies: this setting is available from the Locations Tab. 


Edit Promotional Messages

Once the message is published, Komet will automatically take you to the Message History tab within the Promotions and Messages screen.  In this screen, you will be able to see all of your previous messages. You will see the original Title of the message, date and time it was published on, date and time it expired, the current Status, total number of customers that read the message and the Actions column.  

Under the Actions column, you have the option to EditDelete or Copy message. A message that is selected to be published on a future date or time from the day you are originally creating the message will appear under the Status column as a  Draft.  Under the Actions column, you have the option to Edit, Delete, Copy or Publish as shown below:

 

 


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