Why does the carrier of K2K orders appear as unknown?
Owned by Former user (Deleted)
If you are member of a Vendor Company, and the carrier of a K2K order appear as Unknown, this means that the final customer selected that the order must be shipped directly from the Vendor Company. You will be able to indicate the Carrier by reviewing the Warehouse Instructions and notes in the order details so you can proceed to mapping the Carrier.
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