The system allows to process a refunds for your credit card payments. There are two options available: partial refunds and full refunds.
Full Refunds
If you want to cancel a credit card payment (only in Komet) you should process a Full Refund. This is done in cases of fraudulent transactions, duplicated billing, bank processing errors.
Important
In order to return the whole amount of the transaction to the customer's card, refunds should be carried out on the same date as the payment date. On the contrary, the credit card processor may apply fees for the transaction.
in cases of fraudulent transactions, duplicated billing, incorrect amount billing, bank processing errors.