Table of Contents

Settings

This option is only available in the list customer experience; for more information, please refer to Customer "Advanced" Setup.

• Enable Multi-Language: With this option, the system will allow the E-commerce users to view it in any available language. This option is only available in the list customer experience; for more information, please refer to Customer Account "Advanced" Setup.

• Allow customers to edit Ship To's: If this option is enabled, the customer will be able to edit the Ship To information. This option is only available in the list customer experience; for more information, please refer to Customer "Advanced" Setup.

• Quantity Cap: This is the maximum quantity displayed for any given item regardless of the total boxes available.

• Cut Off: The system allows setting a Cut Off time for shipments per day of the week and which carriers are available for the customer to select. Please refer to Setting a Cut Off on E-Commerce to find more information about this option.

• Automatic web hold: By enabling this option, the system will automatically place the items on web hold when transferred from the Staging Area to the Inventory. The products will be released at the specified time, depending on the day of the week, set by the user within this setting.

• Category exclusions: When you enter product categories in this field, customers will not see them in the E-Commerce.

• Autoconfirm Orders Upon Checkout: When this option is enabled, the system will automatically confirm e-commerce orders upon checkout meaning that it won't be necessary to wait for the salesperson's confirmation to complete the process. This setting does not apply to orders of products from K2K integration.

• Hide the "My Account" tab: By enabling this option, the entire My Account tab in the E-commerce will be hidden. This will include the Account Info and Product Packs sections.

• Send Checkout Notification To. You will be able to enter in this field several emails separated by semicolons where the checkout notification of e-commerce orders will be sent. Remember this is also configurable on a per-customer basis from the Customer Account "Advanced" Setup.

• Hide Product with No Pictures: By enabling it, the system will hide products locked or without images from the e-commerce interface.

Warning: In multi-location companies, the setting Hide "My Account" tab will apply for all the locations once enabled.

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Vendor Availability Settings

The system enables E-commerce users to create Prebooks based on Vendor Availability through this option. To have this option active, follow the same steps as above. Select the Vendor Availability link under the "E-commerce Settings":

Remember that it is necessary to create a Price List when activating the option to display Vendor Availability items on E-Commerce. Please refer to Price lists to learn how to create a Price List.

• Ship Days Offset: The number of days an E-commerce order with Vendor Availability products must be entered before the ship date. 

• Quantity Cap: This is the maximum quantity displayed for any given item regardless of the total units available.

• Allow to Build Boxes from Items in Units: By enabling this option, the system will allow building boxes from items in units when customers shop on e-commerce. If this option is disabled, the system will only allow the shipping solid boxes.

In multi-location companies, this option is located per location. However, once you've set this option up, it will apply to all the locations.

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Multi-Location Company Settings

To configure the above-explained settings in Multi-location companies, follow the next steps.

1. Go to Setup>>Settings.

2. Click on the Locations tab and select the desired location

3. Click on E-commerce Settings.

Please note that the options Allow to Build Boxes from Items in Units and Hide the "My Account" tab will apply the same for all the locations, regardless of the location from where they are set up.

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Display Images in E-Commerce

The system will display images for all the products regardless of their inventory type. You can add product images from the product setup. Keep in mind the following considerations:

• For K2K, the image displayed on the E-commerce of the Customer Company is the image set up for the product in the Vendor Company. If there is no image set up in the Vendor Company, the system will display the image set in the Customer Company.

• The image displayed for products coming from VA will be set up in the Company.

Add Product Images

1. Go to Setup >> Products.

2. Use the available filters to find the product you want to upload an image.

3. Click on Edit in the Actions column.

4. The system will display the Add Product window.

5. Click on the Upload Product Image link. Search for the product image and click on Upload.

6. Click on Save to finish.

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