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In this article, you will learn how to enable a mailbox where your users can quickly and efficiently upload vendor invoices in PDF format and associate them to their purchase orders into Komet via email.

Contact our support team for any change regarding the Mailbox, password or Host.

Table of Contents


Setup Your Mailbox

To set up your mailbox where users will send their invoices via email, add authorized addresses, and add notification recipients, do the following instructions:

  1. Go to Setup and select Settings.

  2. Click on Vendor Invoices Via Email in the Accounts Payable group of settings.

  3. Check the Enable option. The modal will expand to show more information.

  4. Enter the email address where you will receive the vendor's invoices in the Mailbox to receive the invoices field.

  5. Enter the password and host of this email account.

  6. Add Authorized "From" email addresses.*

  7. Optional: Add the addresses where the system should send copies of notifications from invoices received via email in the Copy responses to field. Separate each address with a semicolon.

  8. Click on Save.

Once you successfully configure this setting, please contact Komet Sales to finish the setup on our side. 

For Multi-Location Companies:

  • This setting is located in the Locations Tab.

  • If you want to use the same mailbox for every location, set it up in one location and the system will use it for all.

  • You can also have an individual mailbox for each location by doing the setup process for each one.

Authorized From Email Addresses:

  • The system will reject invoice submissions from unregistered addresses.

  • If the addresses exist in the system as a contact or vendor user, it will no longer be necessary to enter them in this field.

  • If the email address being used to submit the vendor's invoice is not specified here, it must be associated to the Komet Sales Vendor Account or Vendor Contacts, otherwise the system will reject the submission.

To learn how to upload vendor invoices once this feature is set up, read https://kometsales.atlassian.net/wiki/spaces/KB/pages/3332506/Upload+Vendor+Invoices#Upload-Vendor-Invoices-via-Email.

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