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Overview

The system allows to process a chargeback for uncompleted or failed transactions. The system will reopen all the invoices that were associated with the selected payment and a negative transaction will be created with the same information of the original payment so the balance of both transactions is 0. If you want to charge your customers with a fee, you should consider processing a NSF instead of a Charge Back.

Instructions




Information

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Users cannot process a Charge Back for a date prior to the payment date

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