Overview
The system allows the Grower and Company users to substitute items in a PO for items within regular inventory.This option is for growers and company users that need to substitute items using the Grower Portal when they do not have the same product requested available in their inventory.
To substitute an item follow the next instructions:
- Go to Confirm POs tab and search for the purchase order that you need to substitute items. The purchase order status should be Confirmed.
- Once you get the purchase order go to "Actions" column and select the option "Substitute Item".
- Vendor will have the option to change the product to another in the system that they have available to be shipped.
- Also, they will have the option to substitute the items that have assorted lines.You can select between "Specify Breakdown" and "Specify Breakdown from Vendor Availability". For more information about the Vendor Availability items please refer to Grower Substitute Items using Vendor Availability.
- Vendors can add notes to the line if it is necessary by selecting "Add notes" link. Finally, click on "Save" to finish.
Relevant Articles
To have this option available on the system, vendors should request it to the company who provided the user.
When vendor make a substitution of any product in the purchase order the buyer user will see he product in the details with a "Sub" in blue. Please see the next image:
If a Purchase Order is linked to a Prebook you will be able to see the product that was substituted by hovering the mouse over the Subs link once the order is confirmed. However, if the Purchase Order is not linked to a Prebook you will not be able to see the product change, but the farm can still add notes to inform your company about the change when substituting the product.