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In this article, you will find common questions about Feature Products.

Table of Contents

General Questions

 What are Featured Products?

Featured Products is a new way to showcase your best sellers or specific products you want to promote on our e-commerce platform's homepage. This carousel will grab customer attention and drive sales.

 How do customers see Featured Products?

The Featured Products section appears on the initial homepage load. It disappears if filters are applied but reappears when filters are cleared.

 What are the criteria for selecting Featured Products?

Products can be chosen based on various factors, but here are some examples: Most sold of the week, Popular products, or Vendor's choice

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Technical and Setup Questions

 How many products are typically featured at a time?

The carousel can show between 4 and 8 products, but the exact number is chosen based on what works best for customer engagement.

 Are there any restrictions on products displayed in Featured Products?

Yes. Products must have a price (in the pricing screen), should not be on hold, and must be in the On Hand, Future Sales, or K2K inventory. 

 What information is displayed on Featured Product cards?

Featured Product cards display a single image of the product, its name, and the price (only one price line is shown, even if there are multiple options). No resale price or Mark Code is displayed.

 How is product inventory displayed for Featured Products?

The available quantity reflects the current inventory type (on-hand, future sales, or K2K) with any set Qty Cap applied. The system prioritizes showing available stock in this order: On-hand (OH) > Futures Sales (FS) > K2K.

 Can I update my Featured Products at any time?

Yes! You can update your Featured Products as often as you like. This allows you to showcase your latest offerings, promote seasonal items, or adjust based on sales trends.

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Support and Assistance

 Who do I contact if I have questions or need assistance with Feature Products?

  • Our Support team is ready to assist you with questions or concerns about this. You can reach us via email at support@kometsales.com.

  • If you are currently implementing Komet Sales with the Implementations team, they are available to support onboarding as well.

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