The system allows to process a chargeback and refunds for your credit card payments.
Chargeback vs. Refund. Which should I use?
Important
In order to return the whole amount of the transaction to the customer's card, refunds should be carried out the same date of the payment date. On the contrary, the credit card processor and credit card processor may apply fees for the transaction.
Once you charge back or refund a payment made through a credit card, the system will refund the full amount of the transaction to the customer's card. In case the customer has
Refunds should be used in the next cases:
Creditcard payment didn't go through:
Chargeback
Chargeback, on the contrary
You cannot “adjust” an authorized credit card transaction.