Overview

In order to allow your customers to purchase items via the e-commerce feature you must create individual user names and passwords for each account. 

Instructions

1. Go to Setup > Users at the main menu and click on the "customer" link. Then click on the green "Add E-Commerce User" button.

   

2. Type in the information requested (customer, email, user name and login). You can also add some notes if necessary.

• Once you click "Save" the system will automatically send and email invitation to your customer with the instructions as well as the username and password needed to login into their e-commerce account.

Multicompany Customers Users - Restrictions

Please take this information into account when creating a new Customer Users that work with Komet with another company:

• For the new Customer users the login will be the email address by default.
• This login cannot be modified by Administrator user. This login is linked to another companies and this allows the Customer user to reset the password and login to another companies.
• Only the Customer user will be able to reset his password if needed. This is confidential information.
• When creating a new Customer user, the system will send an email with an activation link for the association. By default the account will not be active until Customer user finish the activation process. This link is for the Customer user to be able to identify the company that wants to make the association.