Overview

E-Commerce settings enable you to modify the look and information on your E-Commerce site; you can add cut-off times, enable selling by Bunches, activate a timer, and set times for your products to display in E-Commerce. In addition, you can make announcements to your E-Commerce Customers through Promotions and Messages.

Table of Contents

Open E-Commerce Settings

E-Commerce Settings are in the Setup tab. To access them, follow these steps:

1. Go to Setup and select Settings.
2. Locate the E-Commerce section.
3. Select the settings you want to modify.
4. Apply your settings and then click Save to store the changes.

E-Commerce Settings

These settings enable you to personalize screens in the E-Commerce, set conditions and rules for buying, add cut-off times, and enable or disable inventory and category options. Here is the description of each setting in detail:

• Max Age. Set the maximum age allowed for displayed products. If you don't choose a number, the system uses 30 days by default.
• Rules and Conditions. Write your sales policies, practices, or conditions in the text box to communicate them to your Customers through your E-Commerce site.  
• E-mail Invoice to the Customer. Send the Invoice via e-mail to the Customer once the order is approved.
• Multi-Language. Enables E-Commerce Users to visualize the site in their preferred supported language.
• Allow Customers to edit the Ship-To. Allow customers to modify the Ship-To Address when creating an Order.
• Cut-Off (EST). Select the time limit to place an order for the same day.
• Min Age. Set the minimum age allowed for displayed products. If you don't choose a number, the system uses 0 days by default.
• Max Order Days in Advance. Set the maximum number of days before the shipping date that customers can place orders for products from the On-Hand Inventory. Ex. Three will enable customers to place an order with a maximum shipping date of three days from today.
• Hide On-Hand Inventory. Hide the On-Hand Inventory from the E-Commerce site.
• Show Future Inventory. Show your Future Sales Inventory in E-Commerce and create Prebooks instead of Invoices when submitting orders.
• Enable selling in Bunches. Allow Customers to buy products in Bunches.
• Sales per Bunch markup. Set the price increase in percentage for products ordered in Bunches.
• Sell Mixed Boxes by Bunches. Sell products in Mixed Boxes by Bunches.
• Hide Sell Fast icon. Hide the icon that identifies products that need to be sold as soon as possible. To learn more, read Sell Fast.
• Quantity Cap. Set the maximum displayed amount of On-Hand products in the E-Commerce, regardless of the total amount available.
• Automatic Web Hold. Automatically place products on Web Hold when transferred from the Staging Area to the Inventory. To select a specific release time, use the dropdown buttons and set the preferred schedule for each day (EST - UTC-5).
• Category exclusions. Specify categories that are not displayed in the E-Commerce.
• Auto-confirm Orders after Checkout. Automatically confirm Open Market Orders after Checkout.
• Hide My Account Tab. Hide the My Account tab for E-Commerce Customers.
• Order type displayed in Prebook Summary. Select the types of orders displayed in the E-Commerce Prebook Summary Tab.
• K2K GPM. Set the GPM for products from a K2K integration and sold through E-Commerce. The GPM applies to List and Visual versions.
• Send Checkout notifications to. Input the e-mail addresses that get notified when an Order is submitted through E-Commerce.

Vendor Availability

Here is the description of each setting in detail:

• Show Vendor Availability in E-Commerce. Display the Vendor Availability tab for E-Commerce Customers.
• Ship Days Offset. Set the maximum number of days before the shipping date that customers can place orders for products from the Vendor Availability Inventory. Ex. Three will enable customers to place an order with a maximum shipping date of three days from today.
• Quantity Cap. Set the maximum displayed amount of Vendor Availability products in the E-Commerce, regardless of the total amount available.
• Build Boxes from products in Units. Enable Customers to build Boxes using products in Units. 

Promotions and Messages

You can send alerts via notifications and pop-ups to your E-Commerce customers, informing them of ongoing sales, promotions, or any relevant information you wish to report from the Promotions and Messages setting. In addition, you can visualize how many customers read the message and edit or delete existing messages. Learn how to create promotions and messages here.

E-Commerce Timer

The timer prevents users who do not submit an Order from locking inventory for a long time. Here is the description of each setting in detail:

• Enable E-Commerce Timer. The timer is set to 60 minutes, after which an unconfirmed Order is canceled.
• Send Order cancellation notice to Sales Users. Send e-mail notification when the timer cancels an Order to the Customer.

Sell by the Bunch

Selling by Bunches enables Customers to order fractions of a Box. By doing this, you can increase your Customers by selling in lower quantities. If you want to sell by Bunches, write your e-mail address in the pop-up, and a Komet Sales agent will get in touch with you.