White Label

In this article you will learn how to use Komet Sales as a White Label System, to customize the Komet Sales system to display your brand instead of the Komet Sales brand.

Put your brand in the login screen, the URL, and the e-commerce. Additionally, you can customize some email notifications and the email address from where your business partners will receive notifications.

If you want to have White Label, please contact our sales team.


Requirements

To set up your white-label site, you will need the following information:

If you want to use your own URL, you will need an SSL and a CNAME record.

  1. The Domain or DNS for the login page (e.g. shop.mycompanyflowers.com.)

  2. Connect to the DNS provided by Komet Sales to create a CNAME. Read Create a CNAME Record.

  3. An SSL Certificate (.crt).

  4. Certificate Chain (files provided by the Domain provider).

  5. The KeyStore (Private Key) created when generating the SSL (.key).

To generate the SSL and the CNAME, we recommend you check the documentation of your domain's provider.

When sharing these files with Komet Sales, please verify that they are not encrypted.

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Generate an SSL Certificate

You must generate a Security Certificate for the URL you want to appear to access your Komet Account and services.

To obtain a Security Certificate, you must create a Keystore, a CRT and a Private Key (a text file you must send to support@kometsales.com or your Komet Sales advisor).

To do this, we recommend you check the documentation of your domain's provider. For example, comodo, GoDaddy, justhost, etc.

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Create a CNAME Record

To have your own domain, you must create a Canonical Name (CNAME) to create an alias corresponding to existing internet host records.

To create a CNAME by using a DNS Manager, do the following instructions:

  1. Login in a DNS Manager.

  2. Click on Add/Create DNS.

  3. Fill in the required fields:

    • Host: the name of the resource you are creating. Max 25 characters allowed. E.g: www.

    • TTL: Time to Live in seconds.

    • Type: CNAME Record.

    • Target: the name of the host for the selected alias. Komet Sales will provide the Target.

  4. Click on Save.

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App Customization

You can do a white-label setup to show your brand instead of Komet Sales. Here are the things you can customize according to your company's needs:

  • Login Screen: display your company's logo. 

    • Suggested dimensions for the logo file: 

      • Size: 280px X 100px 

      • Background: White

      • File type: PNG or jpg

      • Resolution 72dpi

  • Login Screen Background: customize the background image of your login page. 

    • Recommended dimensions for the background file: 

      • Size: 1920 X 1080px 

      • File type: PNG or jpg

  • Login Restriction: users will only be able to access your company using your portal, even if they are associated with more companies.

  • The URL of the platform: you can customize the URL address to access your platform, online shop, etc. E.g. shop.mycompany.com.

  • The favicon and page name: add your site name and logo (favicon).

  • Outbound email address: The sender’s email address for notifications to your partners. E.g. noreply@yourcompany.com.

  • Hide Need Help option: you can hide the Need Help? button located within the platform.

  • Customized reset password email: the system allows you to set an email to reset the password for your users.

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Your company’s logo will be in the login modal.
The login screen background provides a personal touch for your brand.

E-Commerce Customization

Additional to the customization explained above (header background, background color, background image, login screen, URL, favicon, etc), you can also add or remove the following elements from your e-commerce:

  • E-commerce Invitation: Customize information within the email invitation sent on your behalf to your partners.

  • Hide the Komet Sales Logo: Remove upon request the Komet Sales logo from the footer of your e-commerce site.

  • Terms of Service: Display your terms of service or any other information in your e-commerce site footer.

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Update Security Certificates

Security certificates expire after some time to maintain a high-security standard.

To update the certificates of a company using Komet Sales as a white-label system, do the following instructions:

  1. Get your new Private Key, SSL Certificate, and Certificate Chain (files provided by the Domain provider.)

  2. Send these files to your Komet Sales representative.

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