How do I know who approved or rejected a customer credit?
The system provides information on the actions performed by users regarding customer credits.
To view this, go to the Credit Summary, search for the credit and click on View Credit Details from the Actions button.
The Add/Edit Credit window will open, go to Audit Trail section at the bottom of the screen. The system will display the Audit Trail section, displaying information about the user, date and time who performed a given action on the credit.
