Select the Default Ship Via Option of a Customer

To assign the Default Ship-Via of a Customer, do the following instructions:

1. Go to Setup and select Customers.

2. Search the Customer you are modifying.

3. Click on Edit from the Actions column.

4. Click on Advanced from the Setup tab.

5. Select the Ship Via option from the dropdown menu in the Ship Via field in the E-Commerce Settings group. There are three Ship Via options to choose from:

   1. Through the Warehouse. Shipping items via warehouse means that these items will be sent from the vendor to any of the importer's warehouse locations; these items will be processed through the inventory and shipped to the final customer from the warehouse.

   2. Direct From the vendor: This option was created for orders that are shipped directly from the vendor to the final customer. Remember that once this option is enabled for a given customer, the system will only display Vendor Availability inventory (including K2K, if applicable). If this option is selected, the system won't consider the AWB freight, handling costs, duties, or inbound truck freight in the landed cost. The calculation to suggest a sales price.

   3. User's Choice: In this case, the customer can choose how the products should be shipped. If the customer selects Ship Via Warehouse, the system will display On Hand, Future, and Vendor Availability inventory (including K2K if it applies). If the user selects Ship Via Grower, the system will only display Vendor Availability inventory (including K2K, if it applies).